Shipping

Magnet Moments is based in the Philippines and ships worldwide. Because every order is printed and finished to order, total delivery time is your production time plus transit time.

1. Production time

We make your magnets after your order is confirmed. Production usually takes a few business days before your order is ready to ship; larger or custom orders may take a little longer. We’ll let you know if anything affects your timeline.

2. Delivery

Once shipped, delivery time depends on your location and the carrier. Domestic orders within the Philippines typically arrive faster than international orders, which may take longer depending on the destination and customs processing. Estimated times are provided in good faith and are not guaranteed.

3. Shipping costs

Shipping is calculated based on your destination and order, and any applicable cost is shown or confirmed before your order is finalised.

4. Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These are set by your local authorities, are your responsibility as the recipient, and are not included in the product or shipping price.

5. Tracking

Where the carrier provides tracking, we’ll share your tracking details once your order ships so you can follow its progress.

6. Delays, lost, or damaged parcels

Once a parcel is with the carrier, transit times are outside our control. If your order is significantly delayed, appears lost, or arrives damaged, contact us at devsupport@hnscorpph.comand we’ll help resolve it. Damaged-in-transit items are covered by our Refunds & Returns Policy.

7. Incorrect addresses

Please double-check your shipping address at checkout. We can’t be responsible for orders delayed or lost because of an incorrect or incomplete address, though we’ll always try to help.